Privacy Policy

1. Introduction

PelleSlemio Health Solutions ("we", "our", or "the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website and services.

2. Information We Collect

2.1 Information Provided Voluntarily

• First and last name and contact information
• Email address and phone number
• Medical information related to skin health (if provided)
• Communications you send us via forms or email

2.2 Information Collected Automatically

• IP address and device information
• Browsing data and behavior on the site
• Cookies and similar tracking technologies
• Referrals from other websites

3. How We Use Your Information

• Provide and improve our services
• Respond to your inquiries and communications
• Send educational information about skin health
• Personalize your experience on our website
• Conduct research to improve our products
• Comply with legal and regulatory obligations

4. Information Sharing

We may share your information in the following cases:

4.1 Service Providers

With third parties that help us provide our services, such as web hosting, payment processing, and email marketing services.

4.2 Legal Obligations

When required by law or to protect the rights, property, or safety of PelleSlemio, our users, or the public.

4.3 Explicit Consent

With your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• SSL encryption for data transmissions
• Restricted access to personal information
• Regular backups and recovery systems
• Continuous monitoring for suspicious activity

6. Your Rights

You have several rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing under certain circumstances

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us to:

• Remember your preferences
• Analyze website traffic
• Personalize content and advertising
• Provide social media features

You can control the use of cookies through your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

9. International Transfers

Your information may be transferred and processed in countries different from the one in which you reside. We ensure that such transfers are conducted in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will inform you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, contact us at:

PelleSlemio Health Solutions KE Ltd.
Eden Square, Westlands Rd 7
00800 Nairobi, Kenya
Email: [email protected]
Phone: +254 711 234 567